Data Protection Policy
This legal notice is effective as of 15th September 2024
1. INTRODUCTION
At MarketLinkup Ltd., we take your privacy seriously and are committed to protecting your personal data. This Data Protection Policy outlines how we handle, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Irish Data Protection Law. We respect your privacy rights and ensure that your personal data is processed securely and transparently. This policy applies to all personal data we collect, store, and use when you interact with our website www.marketlinkup.com and other services provided by MarketLinkup Ltd..
2. DATA CONTROLLER
The data controller of this website is:
MarketLinkup Ltd.
Company Registration Number: 768265
Address: Ground Floor, 71 Lower Baggot Street, Dublin, D02 P593, Ireland
Email:
Phone Number:
3. PERSONAL DATA WE COLLECT
We collect and process the following types of personal data when you interact with our website or services:
- Identity Data: Name, gender, date of birth (if provided).
- Contact Data: Email address, phone number, mailing address.
- Financial Data: Payment information (such as credit card details), billing address.
- Transaction Data: Order history, products purchased, payment methods.
- Technical Data: IP address, browser type, device information, operating system, cookies, usage data.
- Marketing Data: Subscription preferences for newsletters or promotional emails.
- Communication Data: Messages or inquiries you send to us via email or other communication channels.
4. PURPOSES FOR DATA COLLECTION AND PROCESSING
We collect and process your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, manage payments, and provide customer service.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues related to our products or services.
- Personalization: To personalize your website experience based on your preferences and browsing behavior.
- Marketing Communications: To send you newsletters, promotional emails, and special offers if you have opted-in to receive them. You can withdraw your consent at any time.
- Legal Obligations: To comply with our legal obligations, including tax and accounting requirements, and to prevent fraud.
- Website Improvement: To improve our website functionality and user experience based on feedback and usage data.
5. DATA COLLECTION AND USE
5.1. General Information
When you visit our website, information such as the date, time, and pages accessed may be stored on the server. No personally identifiable data (e.g., name, address, or email address) is stored unless you provide it voluntarily.
How We Collect Data: Your data is collected in two ways:
- Active Collection: When you provide information, such as through contact forms or by signing up for services.
- Automatic Collection: Technical data (e.g., browser type, operating system, IP address, and time of visit) is automatically collected through our IT systems when you access the website.
5.2. How We Use Your Data
- Providing Services: We use the data to ensure the proper functioning of the website and improve the user experience.
- Analytics: Some data may be used to analyze your usage patterns to improve the website and provide targeted content.
- Legal Compliance: We may use personal data to fulfill our legal obligations, such as accounting and tax requirements, or to prevent fraud.
5.3. Your Rights Regarding Your Data
You have the right to:
- Request information about the origin, recipients, and purpose of your stored personal data.
- Request the correction, blocking, or deletion of your data.
- Withdraw consent for processing your personal data at any time.
To exercise these rights or for any further questions regarding your personal data, please get in touch with us at .
5.4. ANALYSIS TOOLS AND THIRD-PARTY TOOLS
When visiting our website, your browsing behaviour may be statistically evaluated. This happens primarily with cookies and other analytics tools. The analysis is usually anonymous and cannot be traced back to individual users. However, you can object to this analysis or prevent it by not using specific tools. Detailed information about this can be found in our Cookies Policy.
- Google Analytics: We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help analyze how visitors use our website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You can prevent Google from collecting and processing your data by installing the browser plugin available at: Google Analytics Opt-Out.
- Cookies: Our website uses cookies to improve the user experience. Cookies are small text files stored on your device that enable us to identify your browser and track your usage patterns. You can configure your browser to alert you whenever cookies are set or to block cookies entirely. Disabling cookies may limit the functionality of our website.
5.5. SSL/TLS ENCRYPTION
For security reasons and to protect the transmission of confidential content, such as orders or inquiries, we use SSL/TLS encryption. A secure connection is recognised by the browser’s address bar switching from “http://” to “https://” and the padlock symbol in your browser. When SSL/TLS encryption is enabled, the data you transmit cannot be intercepted or read by third parties.
6. NEWSLETTER
Newsletterdata
Suppose you wish to subscribe to the newsletter offered on our website. In that case, we will require your email address as well as additional information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected unless voluntarily provided. The data entered into the newsletter sign-up form is processed solely based on your consent (Art. 6 Para. 1 lit. a GDPR). You may withdraw your consent to the storage of your data, email address, and its use for newsletter distribution at any time by clicking the "unsubscribe" link in the newsletter. The legality of the data processing up until the withdrawal remains unaffected. The data you have provided to receive the newsletter will be stored until you unsubscribe from the newsletter and will be deleted after your unsubscription. Data that was stored for other purposes (e.g., email addresses for the member area) will remain unaffected.
6. LEGAL BASIS FOR DATA PROCESSING
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for us to process your personal data (e.g., subscribing to newsletters or agreeing to receive marketing materials).
- Contractual Necessity: When the processing of personal data is necessary to fulfil a contract with you, such as processing orders and payments.
- Legal Obligation: When processing is required to comply with our legal obligations, such as tax or record-keeping requirements.
- Legitimate Interests: When processing is necessary for the legitimate interests of MarketLinkup Ltd., provided these interests are not overridden by your rights and freedoms (e.g., to improve our services or prevent fraud).
7. DATA SHARING AND THIRD PARTIES
We do not sell, trade, or otherwise transfer your personal data to third parties unless:
- Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, shipping products, and providing customer service. These service providers are required to keep your data confidential and use it only for the purposes for which it was shared.
- Affiliates: If you use affiliate links on our website, we may share data with affiliate partners to track sales and commissions.
- Legal Compliance: We may disclose your personal data if required to do so by law, or to protect our legal rights or those of others.
We ensure that third-party service providers comply with the GDPR and implement appropriate data protection measures.
8. DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Data Protection Policy. This includes complying with legal, tax, and accounting requirements, as well as addressing any disputes. Once the data is no longer necessary for these purposes, we will securely delete or anonymise it.
9. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction. This includes using secure servers, data encryption, and restricted access to personal data by authorised personnel only. While we take reasonable steps to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
10. YOUR RIGHTS UNDER THE GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions (e.g., when it is no longer necessary for the purposes for which it was collected).
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain situations.
- Right to Data Portability: You can request that your personal data be transferred to another organisation in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data, especially if it is processed for direct marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please get in touch with us at .
11. RIGHT TO DATA PORTABILITY
You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data directly to another organisation, if technically feasible.
12. INTERNATIONAL DATA TRANSFERS
We may transfer your personal data to countries outside the European Economic Area (EEA) for the purposes outlined in this policy. In such cases, we will ensure that your data is protected in accordance with the GDPR by using standard contractual clauses or other appropriate safeguards.
13. CHANGES TO THIS DATA PROTECTION POLICY
We reserve the right to update this Data Protection Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. Please review this policy periodically to stay informed of how we are protecting your information.
This Data Protection Policy was last updated on 15th September 2024.
14. COMPLAINTS TO THE SUPERVISORY AUTHORITY
If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority. The responsible supervisory authority for MarketLinkup Ltd. is the Data Protection Commission in Ireland.
15. CONTACT INFORMATION
If you have any questions about this Data Protection Policy or how we handle your personal data, please do not hesitate to contact us.
Contact us at: .